Terms & Conditions

Conditions of entry are subject to Government and other regulatory legislation, health orders, directions and mandates that require compliance by law.

  • Admission price includes rides, shows and attractions except for food, merchandise, photo sessions, pay per use facilities (skill and video games etc), or optional add-on experiences.

  • We reserve the right to deny admission to persons under the age of 14 unless accompanied by a supervising companion aged 18 or older.

  • Published session times may vary and are subject to change or cancellation without notice due to maintenance activity or other operational reasons. Sessions will be marked as sold out once they reach capacity.

  • The operation of rides may vary from advertised without notice due to maintenance activity or other operational reasons

  • No alcohol, may be brought into Santa’s Wonderland.

  • No alcohol or drugs of any type shall be bought onto the premises and you may be refused entry or evicted if we reasonably believe that you are adversely affected by drugs or alcohol.

  • No glassware or sharp objects may be bought on to the premises.

  • No animals may be brought onto the premises, except assistance or companion animals.

  • Frisbees, balls, inflatables or other devices that may jeopardise the safety of others or impede staff are not permitted.

  • Scooters, skateboards, bicycles, roller blades or other equipment that may interfere with pedestrian traffic are not permitted.

  • Santa’s Wonderland is protected by copyright and other intellectual property rights. You must not infringe those rights.

  • Vehicles are parked at your own risk. Santa’s Wonderland will not be responsible for loss of, or damage to any vehicle, accessory or contents in, or on any vehicle.

  • Smoking, vaping and use of e-cigarettes are permitted in designated areas only, no food or beverage may be consumed in designated smoking areas under South Australian Law.

  • Santa’s Wonderland reserves the right to refuse entry or remove guests from the property for vandalism, stealing, offensive behaviour, offensive clothing, queue line jumping, failure to properly supervise persons under your care, failure to follow safety instructions or failure to comply with these Conditions of Entry.

  • Santa’s Wonderland reserves the right to inspect your bags or other goods in your possession immediately upon request for security purposes.

  • Santa’s Wonderland reserves the right to photograph guests at any time for security purposes or for use in connection with the promotional activities and general commercial operations of Santa’s Wonderland. You expressly agree to the use of your image and likeness for these purposes without compensation.

  • The use of image recording devices is not permitted in any change room or bathroom facility.

  • Please report any incidents to staff immediately.

  • Tickets, must be original, display your session time and date and be presented upon entry, Photo ID may be required on request. Fraudulent use of tickets will be referred to the police.

  • Please be advised that appropriate footwear is required to be worn for all ice skating activities and ice slides.

  • Please be advised that appropriate footwear must be worn at all times, except in the case of experiencing rides or where loose footwear requires removal.

  • For the safety of all guests, ride restriction to some rides apply and refusal to ride is at the discretion of operators

  • Guests using unacceptable language, abusive, obscene, foul or profane will be removed from the event.